Right of return
You may return the goods delivered within 14 days by return shipment without stating any reason, which you must return to us in perfect condition including tags, accompanied by the original invoice. Please address all returns and return requests to: Sophie Yang Berlin, Linienstraße 142, 10115 Berlin, Germany

Return shipments
Please note that we can only accept return shipments from the country of destination. For example, if your delivery was made to Austria, any returns must be shipped from Austria as well.
Returns will be credited to your account/card, any losses caused by currency fluctuations will not be refunded. 
For any questions about your right of return, please contact: mail@sophieyangberlin.com

In the event of a valid and effective return, the performance received by either party must be returned and any benefits derived must be released. You are required to compensate us for any loss in value if the goods are returned in a deteriorated state and for any benefits derived (such as advantages derived from usage) which cannot be returned at all or in part or can only be returned in a deteriorated state. You are required for compensate us for any loss in value for deteriorated goods or benefits derived only to the extent that such benefits or deterioration are due to any handling of the goods extending beyond an inspection of their qualities and functions. “Inspection for qualities and functions” shall mean the testing and trial of the goods, as is possible and common in, for example, a store. Any obligations to refund payments must be fulfilled within 30 days. For you, this time limit starts upon dispatch of the returns or return request, and for us, upon their receipt.

Refunds of transactions that were funded by bank account or PayPal balance are credited instantly to the customers PayPal account.

Return/Reclaim shipping charges
Shipping charges on returned and reclaimed items are at the customer’s expense. Refunds for returned product will be made within two weeks of the return of the product, to the original purchaser’s account. Items lost in transportation will not be compensated for.
We reserve the right to reject any returns and exchanges that do not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and a refund or exchange cannot be granted.
All exchanges are subject to availability.
If you have any questions regarding returns, please contact: mail@sophieyangberlin.com

Unclaimed packages
For packages that are not cashed at your post office within 14 days, Sophie Yang Berlin reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.